Streamlining travel processes for 15+ years

Travel and Tourism

The travel and tourism sector is where it all began, with business solutions for travel being our background.  Travel has always been a complicated and manually intensive industry, and even more so since the pandemic.  Now, it is crucial for businesses to cope with the waves of peak seasons with the same amount of staff and be as efficient as ever.  We have experience in helping a variety of travel businesses, including:
TMCs (Business Travel)
Tour Operators
Travel Retailers
Luxury Travel

How we help Travel…

Flight Schedule Changes

Flight schedule changes are emailed from carriers regularly and these emails need to be actioned on the booking system and customers updated. In addition, depending on how close to departure the flight is, different business rules need to be applied. This can be automated quickly and without errors.

System Integrations

Multiple systems sometimes need to talk to each other, and they don’t often do it well - it usually requires a lot of copying and pasting for someone.  We can integrate systems together, leaving the important tasks for you.

Document Automation

Booking confirmations, tickets, stop sales, offers, contracts - travel is full of a variety of documents that need to be matched, validated or integrated with a system.  We have years of experience in automating travel documentation.

Confirmation Wizard

Sales agents regularly book holiday components on the supplier portals rather than their booking system, particularly when they have special rates agreed. They then need to manually re-key the details from the confirmation screen and up to 60% can have costly errors downstream.

Data Warehousing and Reporting

A fundamental solution for high-level business intelligence. We build and restructure a simple data warehouse system that combines and categorises data coming from different systems such as reservation systems, your CRM, or GA4.

Data Loading

We effortlessly extract information coming from new bookings, contracts, orders, supplies, or supplementary conditions and automatically input it into your target system.

Best Travel Technology Supplier

Travolution Awards, November 2022

We have automated travel systems, including:

Travel Case Studies

  • Booking confirmation validation now <1 minute

    Barrhead Travel wanted an automatic solution to speed up their booking confirmation processes.

    Here's how we helped them

  • RPA solutions to help manage growth

    Helping My Cruises contain costs when growing extraordinarily through automation

    Find out more here