Are your agents manually copying and pasting between systems?

When booking off-system is automated, you can achieve…

  • A substantial increase in time back to the business

  • Min 50% reduction in time to process bookings

  • All systems aligned and in-sync

Confirmation Wizard

In the travel industry, agents often make bookings outside of their main system to secure specific pricing or due to limited API integrations. This leads to manual data entry, with error rates as high as 50%, often due to typos or missing information. 

Our Confirmation Wizard automates this process with a TaskFlow bot. The bot works directly on the agent’s desktop, performing a quality check before transferring booking details into the internal system. It prompts agents for any missing information and ensures accurate data entry before confirming the booking. This solution speeds up the process, reduces human error, and saves valuable staff time. 
  • Speeds Up the Booking Process 
  • Enhances Data Accuracy 
  • Live Monitoring 
  • Easy Integration 
  • Improves Booking Consistency

Benefits