How To Find The Best RPA Consultant
How Can An RPA Consultant Help You?
Many businesses look for ways to streamline their processes, increase productivity, and reduce operational costs. As the digital era has become faster-paced and more competitive, companies are trying to make internal processes more efficient and cost-effective. Robotic Process Automation (RPA) and intelligent automation can help achieve these goals. This article dives into the world of RPA and explores its benefits, features and several use cases. We particularly focus on how to hire the right RPA consultant to help move your automation needle in the right direction.
The Benefits of Robotic Process Automation
Before considering whether to hire an RPA consultant, you should first consider the benefits automation can bring to your organisation. Below are our top five.
Cost Savings
Cost saving is one of the benefits high on the list. Management can achieve cost savings by automating repetitive tasks and reducing the need for human intervention. Reducing human intervention leads to savings in salaries and related expenses.
Automated processes often need less human-bound infrastructure. It also allows a business to channel employees working on repetitive tasks towards more strategic tasks.
Efficiency and Productivity
Automated software can work around the clock without needing any breaks or rests. Using RPA has been proven to increase efficiency, productivity, and output.
Software can process tasks at a rate several times faster than humans. A reduction in errors and an increase in consistency is almost always guaranteed. Humans often have variations in task execution due to fatigue, oversight or boredom; however, robots can follow set protocols time and time again.
Accuracy and Compliance
As mentioned above, software automation can reduce error rates compared to human-performed tasks. RPA tools can also provide clear audit trails through logging mechanisms and can ensure compliance with industry regulations. Software that doesn't deviate from its programming can also follow best practices laid out by the industry.
Scalability
Robot 'agents' - or mutually exclusive software processes - allow a business to control rapid deployment and quick scalability. If there is a sudden increased workload, the software can scale. Being able to scale almost instantaneously increases an automated implementation's return on investment (ROI) by multiples. Further processes can be automated, ultimately decreasing the cost per task. A business continually receives a greater value for the investment.
Employee Satisfaction
Management can reallocate employees from mundane tasks, giving them more meaningful and engaging roles within the organisation. Employees can gain higher job satisfaction, and there may also be less employee churn. Having a workforce freed from repetitive tasks allows a business to focus on employee skill development, well-being, and growth. Knowing that mundane tasks are automated enables employees to approach their roles with a more positive mindset.
Why Hire an RPA Consulting Company?
Many businesses explore Robotic Process Automation to improve their processes, hoping it will provide a beacon of efficiency and innovation. It's common for a company to assume it's a matter of purchasing software and diving straight in.
However, the intricacies of RPA, integration with existing systems, and the strategic decisions about which processes to automate need a deep and nuanced understanding of business and technology.
RPA consulting companies leverage their expertise to ensure a smoother transition to automation. Their advice also focuses on guaranteeing a return on investment. We will explore the pivotal role these consultants play in bridging the gap between the potential of RPA and its real-world benefits. Below, we expand on reasons to hire and partner with an RPA company, and what to look for during your hiring process.
Expertise
Experienced RPA consultants can guide businesses in choosing the right tools. RPA companies also design automation processes and ensure seamless integration with existing systems. Trained RPA consultants bring in-depth knowledge and experience in RPA implementation.
Customised Solutions
Every business has unique requirements and internal processes. Often, solutions are bespoke. Experienced RPA consultants can provide tailored solutions that fulfil the organisation's needs. More than that, good RPA consulting services would also offer:
Project management to ensure meeting deadlines and goals.
Requirements gathering to understand the needs of the business.
RPA solution design ensures meeting needs through software.
Implementation fulfils the requirements through a well-thought-out plan.
Testing to make sure the solution will work as required.
Support because software is complex and automation is intricate.
Risk Reduction
An RPA implementation can lead to costly mistakes without proper guidance from experts. Hiring an RPA company to automate processes can mean identifying potential pitfalls early. Ensuring that performance is smooth and error-free is the name of the game.
Training
Introducing automation solutions into a business can shift employee tasks in different directions. RPA consultants can also train staff to ensure they are well-equipped to work alongside the new automated processes.
Ongoing Enhancements
RPA implementation is not a one-time task. Processes evolve as a business needs change, and software is complex. Consultants can provide ongoing support and enhancements to guarantee automated systems remain effective.
Use Cases for RPA
You now understand what Robotic Process Automation is. You've seen some of the many benefits RPA can bring. It would be best if you considered hiring an RPA partner to work with you to help implement automation. Where can you use RPA in your business? There are many use cases for RPA; a list of a few is below.
Travel and Hospitality
Booking management: Automating booking confirmations, changes and cancellations. Checking bookings are correct.
Back office admin: Flight schedule changes, checking bookings are correct
Reporting: Using automated processes to handle dealing with data and creating reports for management.
Finance and Banking
Transaction Reconciliation: Automating transaction reconciliation between banks, businesses and their customers. We touched on this in previous articles on account and supplier statement reconciliation.
Credit Card Applications: Checking credit scores, verifying personal details and approving or rejecting applications.
Loan Processing: Automating the loan application process, data collection, verification and processing of applications.
Human Resources
Resume Screening: Screening of incoming resumes for specific job criteria.
On-boarding: Automating tasks such as training and scheduling. Improving new employee document collection and account creation.
Payroll Processing: Ensuring timely and accurate payments through automated data collection and processing.
Marketing
Web Scraping and Marketing Analytics: Automate gathering and understanding information about market trends. Analysing competitor activities and customer sentiment. Generating comprehensive reports using data from marketing platforms.
Customer Segmentation: Robotic process automation can help analyse customer databases. RPA can segment customers based on their purchase history, demographics and other data.
Email Marketing: List management and campaign analysis can be automated to understand engagement, open, click-through, and conversion rates.
The list of use cases goes on. As technology matures, new possibilities for automation open up that didn't exist a few years ago. Having an experienced partner in providing automation solutions is critical because of the ever-increasing complexity of today's business processes.
Why Hire Traverse Automation as your RPA Consulting Partner?
Traverse Automation has been one of the UK's major players in the RPA space for over 16 years. Based in North West UK, Traverse Automation has a nationwide customer base. Traverse helps companies become smarter and happier and helps productivity by analysing and implementing Robotic Process Automation where it counts.
Our primary goal is to understand an organisation's time-consuming, tedious tasks and transform them using automation. Traverse Automation helps you unlock the true potential of your employees and allows you to concentrate on your core business.
With origins in the travel industry, we have broadened our scope to encompass all sectors. Businesses can universally apply our solutions, and we are proud to have developed our own propitiatory automation software.
We have formed strong alliances with tech firms and harnessed the power of partner technologies.
Our Intelligent Automation Solutions
At Traverse Automation, we automate manual repetitive and rule-based tasks. We extensively harness AI (Artificial Intelligence) and RPA. By advancing our RPA solutions with AI (ChatGPT and Traverse in-house AI models), we can also automate even more complex business processes with a higher degree of dynamics and agility.
Schedule A Call With Us Today To Find How We Can Help With Your Automation Needs.
